Today, marketing data and analytics platforms are becoming more robust and integrated when delivered to target market areas, but they still lack intuitive means for a broader workforce to react upon it or the ability to even imbed the information into broader sets of business processes. So like the disparate communications tools before UC, the next generation of marketing data and analytics platforms requires a more holistic approach on how data and analytics can be used.
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There is a general consensus that marketing is both an art and a science. With the increased importance of technology in today’s marketing environment, it’s clear that the pendulum has swung to the science side of the equation. Technology, analytics, and measurement are at the forefront and, with the pace of change expected to quicken going forward, they’ll only increase in importance in coming years. A technology-enabled CMO will help companies prosper in this new world order of marketing.
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