No one has popularized the benefits of behavioral analytics more than Google, and within a year of Google Analytics’ launch, many web analytics firms vanished. Anyone, regardless of technical savvy, could track activity on their website easily and for FREE! More and more apps are popping up, attracting droves of users who happily engage, providing mountains of personal preference information in exchange for an opportunity to play. LinkedIn is a fabulous example of how CEOs and students alike share LOTS of important information in exchange for being visible. Even the CEOs know that it’s no longer smart to be invisible or silent on the web.
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From the buzz at a typical industry trade show, you could get the impression that everyone has reached the pinnacle of achievement – optimized marketing analytics. Once you scratch a little deeper, the reality is a much less mature marketplace than appears at first glance. We really need to break through the buzz word clutter, define best practices in analytics, and talk about a new way to do business in the B2B market – adapted from our B2C colleagues who are often using very sophisticated marketing analytics.
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