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offline online data integration

Web Analytics + Customer Voice = 20/20 Vision.

In the age of tweeting of every customer’s every impulse, and the power of exquisite multivariate tests generating thousands of permutations, there is no shortage of data inputs that can drive a business’s reactions to, well, nearly everything.

Web analytics is a balance of a number of different disciplines, but unlike a #16 seed in the NCAA basketball tournament, it’s never one-and-done. A recent web analytics engagement put the spotlight on an outcome when the results of multivariate testing conflicted with what came next.

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