Definitions for Marketing ROI abound, but the pressures to achieve it have increased to fever pitch across all channels and marketing specialties. Why? One reason may be that with all the new marketing technology tools―with their claims of incredible measurement capabilities blasted to your in-box daily―the real complexity of getting to ROI has become washed over. Expectations have been raised. You need to figure it out.
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No one has popularized the benefits of behavioral analytics more than Google, and within a year of Google Analytics’ launch, many web analytics firms vanished. Anyone, regardless of technical savvy, could track activity on their website easily and for FREE! More and more apps are popping up, attracting droves of users who happily engage, providing mountains of personal preference information in exchange for an opportunity to play. LinkedIn is a fabulous example of how CEOs and students alike share LOTS of important information in exchange for being visible. Even the CEOs know that it’s no longer smart to be invisible or silent on the web.
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