From the category archives:

b2b

Winning With Customers – B2B Playbook Review

Before we can understand how to win with customers, we need to first understand why we lose. Appropriately Chapter 2 of the book is titled “Why we lose” and delves into the six reasons why companies lose. Reason #1, in my view, is the most powerful—We lose because we don’t understand the customer’s perspective. (You’ll need to read the book for the other 5 reasons!)

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5 Ideas and More to Improve B2B Marketing Strategy

In the complex and competitive B2B marketplace, numerous strategies need to be deployed and coordinated to exceed revenue growth objectives. B2B Marketing Analytics should be considered as a foundation strategy to sales enablement and on-going opportunity qualification and sales funnel development.

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Heat Up Cold Calling with B2B Marketing Analytics

By developing a comprehensive B2B marketing analytics capability, some B2B companies have seen year-over-year market share growth of 30%, sales productivity increases of 50% and business attrition decreases of 40%. Using this approach, cold calling becomes at least warm, if not hot!

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Marketing analytics impact on B2B nurturing

According to the Webster Dictionary, “nurturing” is the act of furthering the development of someone or something. In the B2B world, selling opportunities need to be developed over some period of time. Marketing analytics play a critical role over that period of time. They’re critical in what you are nurturing and how you are going about it.

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Identifying decision makers enhances marketing analytics

A key to any sales effort is to identify the decision makers, influencers and recommenders and convince them that your products and services are needed to drive the business value they are striving for — whether it is efficiency, revenue generation, cost take-out, market share, etc. But, it often take weeks or months to determine the real decision-making process and its participants. Your effort up front to gather as much information about the company as you can and to go further to identify the decision makers will make your marketing analytics smarter and your sales efforts more effective.

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The New Revenue Engine and the role of Marketing Analytics

The old revenue engine is focused on the sales team. When companies want to double revenue, they double their sales force. In the past, this model worked. Information that prospects wanted was not readily available with just a few clicks, so prospects were willing to speak with a sales rep to get it. But things change. Recent years have highlighted the flaws of the old revenue machine. This post reviews those flaws.

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Lead Generation: Are you using B2B marketing analytics?

Certainly, lead generation has value and should be an element of every sales and marketing organization. However, “leads” come in all shapes and sizes. They come from traffic generated at a trade show, from a web visitor downloading content from your website, from a direct marketing campaign or from a web seminar, among other efforts. Yet, some of those “leads” are simply your competitors trying to find out what you are up to. Other “leads” are companies that you cannot afford to sell to due to their limited budgets. And still others are just interested in the topic with no project in mind, or authority to act.

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Analytics by every other name… Have B2B Marketers watered down the idea of Analytics?

From the buzz at a typical industry trade show, you could get the impression that everyone has reached the pinnacle of achievement – optimized marketing analytics. Once you scratch a little deeper, the reality is a much less mature marketplace than appears at first glance. We really need to break through the buzz word clutter, define best practices in analytics, and talk about a new way to do business in the B2B market – adapted from our B2C colleagues who are often using very sophisticated marketing analytics.

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Sales Force Automation is great but…

Most SFA tools are designed to record what activities a salesperson has accomplished … assuming of course, that they consistently input the data. The tools themselves add very little value to the salesperson. In fact, most salespeople view data entry as an arduous task and a waste of valuable selling time.

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Get Smart: Make Sure Insights from Marketing Analytics Reach Your Sales Force

Armed with an intelligence-based “playbook” of identified and prioritized account level opportunities for each product/service in the portfolio, the sales representative has a focused territory plan, with resources aligned to drive customer and market share growth, while shortening the sales cycle. Don’t leave the sales process out of the mix when applying marketing analytics and insights. Now that’s getting smarter!

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